ZCORE Frequently Asked Questions (FAQ)

Ticket sales help cover the costs of delivering the event and supporting the long-term sustainability of the project.

Ticket inclusions vary depending on the ticket selected, and full details can be found on the ticketing page.

All ticket options include access to the football tournament day, which is the main event of the weekend. Some tickets may also include access to additional activities, social events or benefits as outlined at the time of purchase.

At this time, we do not offer discounted tickets for attendees who choose not to attend the football tournament. Ticket pricing is based on supporting the delivery of the overall event experience rather than access to individual activities.

Please note that some activities may have separate capacity limits or booking requirements due to venue restrictions and operational considerations.

The Z26 football tournament is the main event of the weekend and requires a sufficient number of players to take place successfully. 

To support the operational needs of the event, some CIAK places have been allocated to Player packages. While ticket options may be reviewed in the future, maintaining enough participants for the football tournament remains a priority.

Yes. ZCORE reviews community demands/feedback. We may adjust ticket allocation and structures in future based on community needs, operational requirements, and available resources. 

Event planning requires balancing venue capacities, budgets, operational requirements and community demand. While we consider all feedback carefully, it is not always possible to offer every ticket configuration during a particular event cycle. 

Ticket prices are based on the expected costs of delivering the event safely and responsibly.

This includes venue and facility hire, insurance, equipment, event materials, participant items, technology and livestreaming requirements, travel and logistical costs, administration, and other operational expenses required to organise and deliver the event.

As a community-led project, our aim is to keep ticket prices as accessible as possible while ensuring the event can be delivered to an appropriate standard.

The tournament venue is located outside Naples city centre, so we have arranged an optional shuttle bus to help attendees travel to and from the venue safely, conveniently and cost-effectively.

The shuttle service is only viable if enough attendees choose to use it, so every booking helps us make the service available for the wider community.

Attendees are welcome to arrange their own transport if they prefer, however taxis and other transport options may be more expensive and less reliable depending on demand and availability.

Ticket sales help fund the delivery of the event itself. This allows ZCORE to organise community activities, create opportunities for people to connect, and support charitable initiatives in a sustainable way.

Organising events also creates opportunities for fundraising, awareness and long-term community impact that would not otherwise be possible.

Supporters who wish to make a direct contribution to our charity partners can do so through our dedicated donation campaigns, where 100% of direct charitable donations are allocated to the selected charities.

Some venues and activities have capacity limits due to venue size, safety requirements and operational considerations.

When selecting venues, a variety of factors must be considered, including availability, accessibility, location, suitability for the activity, cost, and venue restrictions. As a result, not every activity can accommodate all attendees at the same time.

Where attendance limits apply, these will be clearly communicated in advance and spaces will be allocated on a first-come, first-served basis unless otherwise stated.

100% of direct charitable donations are allocated to the selected charity partners and are not used for operational expenses.

Charity partners are selected through a combination of community input and organisational review.

For the current charity cycle, the community was invited to vote on the causes they most wanted ZCORE to support. Based on the results of that poll, the selected focus areas were women, children and LGBTQIA+ causes.

The team then researched and evaluated charities working within those areas, considering factors such as their impact, credibility, local relevance and alignment with ZCORE’s values before selecting the final charity partners.

Yes.Transparency is important to us and we intend to publish information relating to funds raised, event costs, donations made and community impact.

Any surplus generated by ZCORE is managed in accordance with our Financial Management, Reserve & Charitable Giving Policy.

Before any surplus is allocated, the organisation must first meet its financial obligations, cover approved expenses and maintain an appropriate reserve fund to support future events, operational costs, regulatory requirements and unforeseen circumstances.

Once the reserve fund has reached its target level, surplus funds are allocated between supporting the future sustainability of the organisation and charitable giving, in accordance with our policy.

This approach helps ensure that ZCORE can continue creating positive community experiences while supporting meaningful causes over the long term.

Yes. Supporters can contribute through direct donation campaigns and fundraising initiatives even if they are unable to attend in person.

Sponsors can support ZCORE through a range of partnership opportunities, including financial sponsorship packages, in-kind contributions and collaborative promotional activities.

We welcome support in the form of funding, products, services, equipment, prizes, venue support, travel assistance, media coverage and other resources that help us deliver events and maximise community impact.

A range of sponsorship packages are available for organisations wishing to support our mission, and we are always happy to discuss bespoke partnership opportunities that align with our values and objectives.