Privacy Policy

Last updated: 2 June 2026

1. Introduction

ZCORE INTERNATIONAL LTD (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website,
contact us, purchase products or use our services.

2. Who We Are

Company name: ZCORE INTERNATIONAL LTD
Company number: NI740450
Registered office: 6 Westrock Green, Belfast, Northern Ireland, BT12 7QY
Email: info@zcoreinternational.com

For the purposes of UK data protection law, including the UK GDPR and the Data Protection Act 2018,
ZCORE INTERNATIONAL LTD is the data controller of your personal data.

3. Personal Data We Collect

We may collect and process the following types of personal data:

  • Name and surname
  • Email address
  • Phone number
  • Billing and delivery address
  • Order and transaction details
  • Messages or enquiries you send to us
  • IP address and basic website usage information
  • Device, browser and technical information

We do not store full payment card details on our website. Payments, where applicable, are processed by secure third-party payment providers.

4. How We Collect Your Data

We collect personal data when you:

  • Visit our website
  • Place an order
  • Contact us by email or through a contact form
  • Subscribe to updates or marketing communications
  • Interact with our services

5. How We Use Your Personal Data

We use your personal data for the following purposes:

  • To process and deliver orders
  • To respond to enquiries and customer support requests
  • To manage our business operations
  • To improve our website and services
  • To prevent fraud and protect website security
  • To comply with legal, tax and accounting obligations
  • To send marketing communications where permitted by law

6. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Contract: To provide products or services you request from us.
  • Legal obligation: To comply with tax, accounting and legal requirements.
  • Legitimate interests: To operate, secure and improve our business and website.
  • Consent: For certain marketing communications or optional cookies, where required.

7. Website Hosting

Our website is hosted by Hostinger. Hosting providers may process limited technical data such as IP addresses,
server logs and security-related information in order to operate, maintain and protect the website.

We do not currently use Google Analytics on this website.

8. Cookies

Our website may use essential cookies required for the proper operation of the website. These cookies help with functions
such as page loading, security, session management and basic website performance.

At this time, we do not use Google Analytics cookies.

If we introduce analytics, advertising or tracking cookies in the future, we will update this Privacy Policy and, where required,
request your consent.

9. Marketing Communications

We may send you marketing emails only where permitted by law or where you have given consent.
You can unsubscribe from marketing communications at any time by contacting us at
info@zcoreinternational.com.

10. Sharing Your Personal Data

We may share your personal data with trusted third parties where necessary, including:

  • Hosting and IT service providers
  • Payment processors
  • Delivery and logistics providers
  • Professional advisers such as accountants or legal advisers
  • Government authorities where required by law

We do not sell your personal data to third parties.

11. International Transfers

Some service providers may process data outside the United Kingdom. Where this happens, we will ensure appropriate safeguards
are in place, such as UK adequacy regulations, the UK International Data Transfer Agreement or other approved transfer mechanisms.

12. Data Retention

We keep personal data only for as long as necessary for the purposes for which it was collected, including legal, accounting
and reporting requirements.

  • Order and transaction records may be kept for up to 7 years.
  • Customer enquiry records may be kept for up to 3 years.
  • Marketing data is kept until you unsubscribe or withdraw consent.
  • Technical server logs are kept only as long as necessary for security and operational purposes.

13. Data Security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse,
alteration or disclosure.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

14. Your Rights

Under UK data protection law, you have the following rights:

  • The right to access your personal data
  • The right to correct inaccurate personal data
  • The right to request deletion of your personal data
  • The right to restrict processing
  • The right to object to processing
  • The right to data portability
  • The right to withdraw consent at any time
  • The right to complain to the Information Commissioner’s Office

To exercise your rights, please contact us at
info@zcoreinternational.com.

15. ICO Contact Details

If you are unhappy with how we handle your personal data, you have the right to complain to the UK Information Commissioner’s Office.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom
Website: https://ico.org.uk
Telephone: 0303 123 1113

16. Children’s Privacy

Our website and services are not intended for children under the age of 18.
We do not knowingly collect personal data from children.

17. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices, content or security
of those external websites.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.

19. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

ZCORE INTERNATIONAL LTD
6 Westrock Green
Belfast
Northern Ireland
BT12 7QY
United Kingdom
Email: info@zcoreinternational.com